Avocent AMWorks User's Guide download pdf (Page 82)

74 AMWorks Software Installer/User Guide

Updating Firmware

Make sure that you have access to the appropriate update files before you begin updating

the

firmware. See Firmware update files on page 88 for more information.

NOTE: During the initial installation/configuration of the AMWorks software, it may be necessary to update the

AMX switches to a compatible revision before the Synchronize System Database operation can be performed

successfully. See Installation on page 5 for details.

To update the AMX switching system firmware:

1. Select Admin Tools - Firmware Updates from the menu bar.

- or -

Type Ctrl+O.

2. In the Device Type list box, select the appropriate switch, user station or AMIQ module.

3. Choose a device to update from the Devices box.

4. Under Update Type, click Sequential to update selected devices one at a time.

- or -

Click Parallel to update all devices at one time.

NOTE: Using Parallel mode enables you to complete updates in less time.

NOTE: You must update the firmware of the AMX switch before updating the firmware of any attached user

stations or AMIQ/AMIQDM modules.

5. If the file displayed in the File Name field is the desired upgrade file, click Begin Update to

start the software upgrade.

- or -

Click Browse to locate the desired file.

6. After locating the desired file, click Begin Update to start the software upgrade.

- or -

Click Cancel to cancel the operation.

7. To end the operation and close the window, click the Exit button.

Forcing a User Login

If necessary, an administrator can remotely log a user in to a user station.

To remotely log a user in to a user station:

1. Select Users – Log In User.

2. Use the drop-down list to select the name of the user you wish to log in.

3. Click the name of the user station to which you wish to log in the user.

4. Click the Login button.

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Avocent AMWorks User's Guide Page 82