Avocent AMWorks User's Guide Page 71
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- Table of contents
- TROUBLESHOOTING
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Chapter 10: Managing Event Logs 63
Displaying the Server Events Log
To display the Server Events log:
1. Select Event Logs - Server Events from the menu bar.
- or -
Click the Server Events Log icon in the toolbar.
2. You may optionally specify a date and time interval by selecting the year, month, day, hour,
minute, second and AM or PM in the Date From and To boxes. If you omit this information, all
server events are displayed from the last time the log was cleared.
3. Select a server name or All Servers from the Servers list box. The default is All Servers.
4. Enable one of the three server event radio buttons: Server Access, Failed Switches or
Power
On.
5. Click the Retrieve Data button. If the log contains entries for the specified events, they are
displayed. If there are no log entries, a message displays that there are no results for
specific
criteria.
6. To close the log, click the Exit button.
Displaying the System Events Log
To display the System Events log:
1. Select Event Logs - System Events from the menu bar.
- or -
Click the System Events Log icon in the toolbar.
2. You may optionally specify a date and time interval by selecting the year, month, day, hour,
minute, second and AM or PM in the Date From and To boxes. If you omit this information, all
system events are displayed from the last time the log was cleared.
3. Select a system event type from the list box below the Devices list box.
4. Click the Retrieve Data button. If the log contains entries for the specified criteria, they are
displayed. If there are no log entries, a message displays, indicating that there are no results for
specific criteria.
5. To close the log, click the Exit button.
Displaying the All Events Log
To display the All Events log:
1. Select Event Logs - All Events from the menu bar.
2. Select an event from the list box, or use the Shift or Ctrl keys to select multiple events.
- Installer/User Guide 1
- Table of Contents 5
- Table of Contents v 7
- Product Overview 9
- Getting Started 11
- Installation 13
- Basic Operations 17
- Device icons 20
- Connectivity table 20
- Exiting the AMWorks Software 21
- Resource Switching Router 23
- Deleting a Switching Router 24
- Defining TRGs 26
- Defining CRGs 28
- Defining DRGs 29
- Managing Multimedia 35
- Ctrl+U 36
- Adding and Removing Users 39
- Shift or 40
- Importing Usernames 41
- Editing and Viewing Users 42
- Viewing User Permissions 43
- Shift or Ctrl keys to select 46
- Exporting Usernames 48
- Logging Out Users 48
- Managing Servers and 51
- Importing Server Names 53
- Editing and Viewing Servers 54
- Ctrl+S 55
- Ctrl+R 55
- Exporting Server Names 56
- Managing AMX Switching 57
- Devices 57
- Dual AMX Switch Configuration 58
- Ctrl+A 59
- Viewing All Matrix Switches 60
- Connection Control 63
- Forcing a Disconnect 64
- Configuring a Matrix 64
- Follow Mode 65
- Managing Event Logs 69
- Clearing the Log 70
- Displaying the All Events Log 71
- System Administration Tools 73
- Configuring Network Settings 75
- Setting Blank Passwords 76
- Enabling Auto Login 76
- Discovering Devices 77
- Pinging Devices 79
- Removing Offline Devices 80
- Removing Offline Servers 80
- Removing Offline Switches 80
- Updating Firmware 82
- Forcing a User Login 82
- Viewing Offline Devices 83
- Database Maintenance 83
- Software 84
- Working Offline 85
- Configuring LDAP 87
- Authentication 89
- Appendices 91
- Appendices 85 93
- Appendix B: Glossary 94
- Appendices 87 95
- Appendix C: Reference 96
- Appendices 89 97
- synchronization 99
- Merge Synchronization mode 100
- System limit dependencies 101
- User groups and server groups 101
- Appendix D: Troubleshooting 103
- Log in delay at user station 104
- Grouping conflicts 105
- Lost password 105
- Appendices 99 107
- Unable to connect to database 108
- Update file is invalid 108
- User does not hear sound 109
- Appendix E: Technical Support 111
- USA Notification 112
- Canadian Notification 112
- Japanese Approvals 112
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